Haven Connect
Your rehabilitation team, wherever recovery takes you.
Most of recovery happens away from the clinic: at home, at work, in the middle of an ordinary week. Haven Connect is the private space where your plan, your exercises, your progress and your care team stay within reach between visits.
What it connects
One thread through the whole care team.
Rehabilitation involves more people than the patient and the therapist. Haven Connect gives each of them the part of the picture they need, and nothing more.
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Patients and families
Your plan, today's exercises, your goals, your progress and a private message thread to the clinicians treating you. A caregiver can be given their own account with the education and reminders they need.
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The clinical team
Physiotherapists, rehabilitation officers, technicians and our nutritionist work from one record: assessment, plan, notes, reviews and follow-up, with reporting for the clinic.
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Doctors and partners
Referring doctors, hospitals, schools, employers, insurers and care facilities have their own route in: send a referral, follow its status, and ask for an update where consent allows.
Nothing recorded in Haven Connect appears anywhere on this public website, and no health information is ever shared outside the care team without the patient's consent.
The patient side
My Recovery, kept simple.
Signing in should take a few seconds and answer the questions you actually have: what am I doing today, and am I getting better?
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Next appointment
Your therapist's name, the date and the time, with the option to join a session online when your appointment is set up that way.
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My goals
Written in your own words and your therapist's: walk independently, reduce knee pain, improve balance, get back to work.
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My programme
Today's exercises, what you have already completed, and what is coming next, with a demonstration video where one has been added for you.
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My progress
Pain, mobility, strength and function tracked over time, alongside the notes your therapist chooses to share with you.
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My Recovery Passport
Your baseline, goals, programme, reviews and appointments in one printable record you can carry to any clinician.
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Message my care team
A private thread for the questions that come up between sessions, answered by the clinicians who know your plan.
Online sessions
Before, during and after a session.
Where a review can be done properly at a distance, we do it at a distance. An online session runs the same way an in-person one does, with the same clinician and the same plan. Sessions that need hands-on treatment or a physical examination stay in the clinic or in your home.
- Step 1
Prepare
Check your camera, microphone and connection, review your appointment and write down your questions.
- Step 2
Join
Open My Recovery at your appointment time and join from the same place your plan lives.
- Step 3
Work
Demonstration, correction of your technique, education, shared documents and notes taken as you go.
- Step 4
Carry on
Your plan is updated while you are still on the call, and the changes are waiting in My Recovery afterwards.
Before your session
Check your setup, right here.
Five quiet minutes before an online appointment saves the first ten of it. Test your equipment on this page: nothing is recorded, nothing is sent anywhere, and everything stops the moment you close the page.
- Test your microphone and your camera.
- Check your internet connection.
- Sit where there is light in front of you, not behind you.
- Have room to stand and move if your session involves exercise.
- Write down your questions before you join.
Equipment check
Your browser will ask permission first. You can say no and still attend your session.
Not tested yet.
Not tested yet.
Not tested yet.
If something does not work, Message on WhatsApp before your appointment time and we will sort it out or move you to an in-person visit.
Distance should not decide whether rehabilitation continues.
Team and partner spaces
Haven Connect is more than a video call.
The same connection layer carries the working life of the organisation, behind a sign-in, with each role seeing only its own part.
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The clinical team
Case discussion, clinical supervision, team meetings, training and continuing professional development, shared documents and internal reporting.
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Referring doctors
Refer a patient, follow the referral through to assessment and discharge, receive the reports you are entitled to, and ask for an update.
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Institutional partners
Hospitals, clinics, schools, employers, insurers and care facilities can be given a shared space for referrals, documents, rehabilitation updates and meetings.
Getting started
Book your assessment, then sign in.
Haven Connect follows an assessment: your plan, your exercises and your progress can only be personal to you once a clinician has seen you. Book first, and your account is ready when you leave.
Address
15 Crescent Avenue
South Patasi, Kumasi
Ghana
Opening hours
Monday to Saturday
8:00am – 6:00pm
Sunday: closed