Caregiver portal
Caring for someone is skilled work.
Everything here is stored against your own account and seen only by you when you sign in. Health information about the person you care for stays theirs, so share only what you need to.
Overview
Tell us who you are caring for, so what you keep here makes sense to you later.
Caregiver instructions
Write down what the team asks you to do at home, in your own words, so it is there when you need it at two in the morning.
Add an instruction
Exercises & videos
Keep the exercises you help with, along with any video link the therapist has given you.
Add an exercise
Home safety
Most setbacks at home come from a fall. Work down this list and tick what is already true. It saves automatically.
If you are unsure about any of these, ask us at the next visit or request a homecare assessment and we will look at the home with you.
Appointment reminders
Visits, follow-ups and homecare calls, so nothing is missed.
Coming up
Add a reminder
Past
Progress updates
Short notes on how the week has gone. Take them to the next visit, or send a summary to the team.
Recent updates
Send a summary to the team
This sends your six most recent updates to The Rehab Haven.
Questions for the rehabilitation team
Ask anything about the care you are giving at home. We answer during opening hours, Monday to Saturday, 8am to 6pm.
Questions you have sent
If something is urgent, or the person you care for is seriously unwell or injured, go to the nearest hospital first.
Education & resources
Guidance published by The Rehab Haven for families and caregivers.
Your own files
Keep letters, discharge summaries or handouts here. They are stored privately against your account and are not published with the website.
Support at home
We can come to you.
If the journey to the centre is the hardest part of the week, ask about homecare rehabilitation.