Booking
Ask for an appointment.
Tell us who you are and what you need help with. We will reply to confirm a time with you. If filling in a form is not for you, message us on WhatsApp, call, or send an email. All three reach the same team.
Booking request
Five short answers. Nothing here is a confirmed appointment until we reply to you.
Thank you. Your request is with us.
We have received your booking request and we will be in touch to confirm a time. Replies come from our team during opening hours, Monday to Saturday, 8am to 6pm.
If your situation changes, or you would rather talk it through now, message us on WhatsApp or call.
What happens after you send it.
We keep this simple, so you always know what the next move is and who is making it.
-
1
We read your request
Someone from the team reads what you have written and checks it against the days and times you gave us.
-
2
We reply to confirm
We contact you on the number or email you gave, agree a time that works, and tell you anything you should bring.
-
3
Your first visit is an assessment
We start by listening, then examining: your history, your movement, and what everyday life currently costs you.
-
4
You leave with a plan
Clear goals in ordinary language, so you can say in your own words what you are working on and why.
Coming to the centre
Useful to have with you.
None of this is compulsory. Bring what you have, and we will work with it.
-
Any letters, scans or reports
If a doctor or hospital has already seen you, whatever they gave you helps us understand where your care has reached.
-
A list of medicines you take
The names are enough. It saves time and keeps the assessment accurate.
-
Clothing you can move in
Assessment involves movement, so wear or bring something comfortable that lets us see the affected area.
-
Your walking aid, brace or prosthesis
If you use one, bring it. We would rather assess you with the equipment you actually rely on day to day.
-
Someone who helps you, if you have one
Family members and caregivers are welcome. Much of recovery happens at home, and it helps when they hear the plan too.
Rehabilitation that helps you return to life.